Once you have received first notice from a collection or law firm attempting to collect on debt, that is your opportunity to send a Validation of Debt Letter. Per the Fair Debt Collection Practices Act (FDCPA), a debtor has 30 days from receiving that first collection letter to request Validation. So, once you receive a collection letter from a new collection or law firm, it is very important to provide UGotiate this information as soon as possible. Once the new collector’s information is in UGotiate, you will be guided through the process of generating a Validation of Debt Letter.
If you have received a letter and it’s been over 30 days, in some cases it still makes sense to send the collector the Validation of Debt Letter. While the collector is not bound by the FDCPA to respond after 30 days, some collection firms still will process your request. UGotiate will ask you if you have received a letter within 60 days and if you answer ‘yes’, then you will be prompted to send a Validation of Debt Letters.
UGotiate may recognize Preferred Creditors within your account, that typically are not sent a Validation of Debt Letter. Don’t worry, UGotiate will guide you and alert you to which collectors should be sent the Validation of Debt Letter and which should not.